Privacy Policy

1. Overview of our privacy policy

General information

The following FAQs provide a simple overview of what happens to your personal information when you visit our website, contact us or place an order. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for data collection on this website?

passenger coffee GmbH is responsible for all data processing on this website. You will find our contact details in our Legal Notice .

How do we collect your data?

Firstly, we collect the data that you send us. This could be data that you provide to us by filling out our contact form, in an e-mail or during a phone call. Secondly, our IT systems collect your data when you visit our website. These data are primarily technical data, such as the browser and operating system you are using, or the dates/times when you accessed the pages of our website. The collection of these data starts automatically as soon as you access our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of our website. The personal information that you provide us via contact form, e-mail and/or telephone is used exclusively within the scope of Art. 6 para. 1 lit. b GDPR (EU General Data Protection Regulation) to make you an offer and process orders.

What rights do you have regarding your data?

You have the right to request and receive information about your stored data, its origin, its recipients and the purpose of its collection – free of charge and at any time. You also have the right to request that your data be corrected, blocked or deleted. You can contact us at any time using the address provided in the Legal Notice if you have further questions about data protection or our privacy policy. You may also, of course, file a complaint with the relevant regulatory authorities.

2 Privacy policy and mandatory information

Data Protection

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and the rules outlined in this privacy policy.

If you use this website, various pieces of personal information will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains the method and purpose of the data collection.

Please note that data transmitted via the internet (e.g. via e-mail) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Note regarding the party responsible for this website

The party responsible for processing data on this website is:

passenger coffee GmbH
Elsenstr. 38
12435 Berlin
Phone: +49 30 2357 5667
E-Mail: info@passenger-coffee.de

Right to file complaints with regulatory authorities

If the data protection legislation has been breached, the person affected may file a complaint with the relevant regulatory authorities. The regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is based. A list of data protection officers and their contact details can be found here: https://www.bfdi.bund.de/DE/Service/Anschriften/anschriften_table.html.

Requesting, blocking and deleting information

You have the right to request and receive information, free of charge, about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, the right to have this data corrected, blocked or deleted within the scope of the applicable legal provisions. You can contact us at any time using the address provided in our Legal Notice if you have further questions about data protection or our privacy policy.

Objection to promotional e-mails

We hereby expressly prohibit the use of the contact data published within the context of the legal obligations of our website (legal notice) for the purpose of sending promotional and informational materials that we have not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as e-mail spam, is received.

3. Data collection on our website

Cookies

Some websites use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help to make our website more user-friendly, efficient and secure. Cookies are small text files that are saved by your browser and stored on your computer.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies make it possible for us to recognise your browser the next time you visit our website.

You can configure your browser to inform you about the use of cookies, so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website. Verbraucherzentrale finden. Bei der Deaktivierung von Cookies kann die Funktionalität unserer Website eingeschränkt sein.

Server log files

When using our website for information purposes only, i.e. if you do not create a customer account or provide us with information in some other way, we only collect data that your browser transmits to our server (so-called server log files). When you visit our website, we collect the following data which are technically necessary for us to display the website to you:

– IP address (where appropriate, in an anonymised form)
– Date and time of access
– Accessed URL
– URL that was used to navigate to our website (referrer)
– Information about the browser and operating system used

These data cannot be assigned to specific persons and will not be combined with data from other sources.

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are any concrete indications of illegal use.

The generated information is stored with the provider ALL-INKL.COM – Neue Medien Münnich, owner: René Münnich (Hauptstraße 68, 02742 Friedersdorf, Germany) and is deleted after 30 days.

Contact form / E-mails / Phone calls

If you send us an enquiry via e-mail or contact form, your details from the enquiry, including the contact data you have provided, may be stored for the purpose of processing your enquiry, any follow-up questions we may have and for reasons relating to your order(s). The processing of the data provided in e-mails or in a contact form is thus carried out exclusively on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. For this purpose we use ALL-INKL.COM – Neue Medien Münnich, owner: René Münnich (Hauptstraße 68, 02742 Friedersdorf, Germany) as our e-mail provider within the scope of order processing in accordance with Art. 28 GDPR.

In the case of the contact form, the IP address is also stored in order to prevent misuse.

The same applies to personal data that we receive from you by telephone.
Your personal data will not be passed on to third parties. The only exception in this regard are logistics companies, which require this information so that your desired coffee products can be sent to you.

The duration of the storage of your personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be deleted as a matter of course, provided that they are no longer necessary for the performance or initiation of a contract and/or there is no longer any legitimate interest on our part in the further storage.

4. Analytics and advertising

Google Tag Manager

Description of Service

This is a tag management system. Via Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small sections of code that can track activities. Script codes of other tools are integrated via the Google Tag Manager. The Tag Manager allows to control when a particular tag is triggered.

Processing Company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data Protection Officer of Processing Company

Below you can find the form of the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form?hl=de.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Tag-Management

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Website tags

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • United States of America
  • Singapore
  • Taiwan
  • Chile

Data Recipients

In the following the recipients of the data collected are listed.

  • Alphabet Inc., Google LLC, Google Ireland Limited

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://policies.google.com/privacy?hl=de

Click here to read the cookie policy of the data processor: https://policies.google.com/technologies/cookies?hl=de

Google Ads Conversion

Description of Service

This is a Conversion Marketing Service for the success measurement of ad campaigns.

Processing Company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data Protection Officer of Processing Company

Below you can find the form of the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Advertisement
  • Conversion Tracking

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Cookie ID
  • Date and time of visit
  • Device information
  • IP address
  • Operating system information
  • Referrer URL
  • Web request
  • Browser information

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • United States of America
  • Chile
  • Singapore
  • Taiwan

Data Recipients

In the following the recipients of the data collected are listed.

  • Alphabet Inc.
  • Google LLC
  • Google Ireland Limited

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://policies.google.com/privacy?hl=de

Click here to read the cookie policy of the data processor: https://policies.google.com/technologies/cookies?hl=de

Storage Information

  • Maximum age of cookie storage: 1 year

Stored Information

  • Name: test_cookie; Testweise gesetzt, um zu prüfen, ob der Browser das Setzen von cookies zulässt. Enthält keine Identifikationsmerkmale.; Typ: cookie; Dauer: 15 Minuten; Domain: doubleclick.net;
  • Name: IDE; Enthält eine zufällig generierte Benutzer-ID. Anhand dieser ID kann Google den Nutzer über verschiedene Websites domainübergreifend wiedererkennen und ihm personalisierte Werbung anzeigen.; Typ: cookie; Dauer: 1 Jahr; Domain: doubleclick.net;

Google Ads Remarketing

Description of Service

This is a remarketing service. With Remarketing, the user can display ads to users of the website based on their interests on other websites within the Google Displaying Network (e.g. in Google Search or on YouTube). For this purpose, the users’ interactions are analyzed, e.g. regarding the products and services a user is interested in. This enables the user to display targeted advertising to the user on other websites even after the visit to the website.

Processing Company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data Protection Officer of Processing Company

Below you can find the e-mail address of the data protection officer of the processing company: https://support.google.com/policies/troubleshooter/7575787?hl=de.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Remarketing
  • Advertisement
  • Tracking users’ actions

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Duration of visit
  • IP address
  • Pages visited
  • Content user is interested in
  • Website use
  • Referrer URL
  • Advertising identifier
  • Date and time of visit
  • Device information
  • Browser information

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • United States of America
  • Singapore
  • Taiwan
  • Chile

Data Recipients

In the following the recipients of the data collected are listed.

  • Google Ireland Limited
  • Google LLC
  • Alphabet Inc.

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://policies.google.com/privacy

Click here to read the cookie policy of the data processor: https://policies.google.com/technologies/cookies

Click here to opt out from this processor across all domains: https://safety.google/privacy/privacy-controls

Storage Information

  • Maximum age of cookie storage: 1 year

Stored Information

  • Name: IDE; Enthält eine zufällig generierte Benutzer-ID. Anhand dieser ID kann Google den Nutzer über verschiedene Websites domainübergreifend wiedererkennen und ihm personalisierte Werbung anzeigen.; Typ: cookie; Dauer: 1 Jahr; Domain: doubleclick.net;
  • Name: test_cookie; Testweise gesetzt, um zu prüfen, ob der Browser das Setzen von cookies zulässt. Enthält keine Identifikationsmerkmale.; Typ: cookie; Dauer: 15 Minuten; Domain: doubleclick.net;

Google Analytics

Description of Service

This is a web analytics service. With this, the user can measure the advertising return on investment “ROI” as well as track user behavior with flash, video, websites and applications.

Processing Company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data Protection Officer of Processing Company

Below you can find the form of the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Marketing
  • Analytics

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel
  • JavaScript
  • Device fingerprinting

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Click path
  • Date and time of visit
  • Device information
  • Location information
  • IP address
  • Pages visited
  • Referrer URL
  • Browser information
  • Hostname
  • Browser language
  • Browser type
  • Screen resolution
  • Device operating system
  • Interaction data
  • User behaviour
  • Visited URL

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The Retention Period depends on the type of the saved data. Each client can choose how long Google Analytics retains data before automatically deleting it.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • United States of America
  • Singapore
  • Chile
  • Taiwan

Data Recipients

In the following the recipients of the data collected are listed.

  • Google Ireland Limited, Alphabet Inc., Google LLC

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://policies.google.com/privacy?hl=de

Click here to read the cookie policy of the data processor: https://policies.google.com/technologies/cookies?hl=de

Click here to opt out from this processor across all domains: https://tools.google.com/dlpage/gaoptout?hl=de

Storage Information

  • Maximum age of cookie storage: 2 years

Stored Information

  • Name: _ga; This is used to distinguish users.; Type: cookie; Duration: 2 years;
  • Name: _gid; This is used to distinguish users.; Type: cookie; Duration: 1 day;
  • Name: _gat_gtag_xxx; This is used to distinguish users.; Type: cookie; Duration: 1 minute;
  • Name: _gac_xx; This contains information about which ad was clicked.; Type: cookie; Duration: 2 months, 29 days;

Facebook Pixel

Description of Service

This is a Tracking technology offered by Facebook and used by other Facebook services. It is used to track interactions of visitors with websites (“Events”) after they have clicked on an ad placed on Facebook or other services provided by Meta (“Conversion”).

Processing Company

Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Irland)

Data Protection Officer of Processing Company

Below you can find the form of the data protection officer of the processing company: https://www.facebook.com/help/contact/540977946302970.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Analytics
  • Marketing
  • Retargeting
  • Advertisement
  • Conversion Tracking
  • Personalisation

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies
  • Pixel

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Ads viewed
  • Content viewed
  • Device information
  • Geographic location
  • HTTP-Header
  • Interactions with advertisement, services, and products
  • IP address
  • Items clicked
  • Marketing information
  • Pages visited
  • Pixel-ID
  • Referrer URL
  • Usage data
  • User behaviour
  • Facebook cookie information
  • Facebook user ID
  • Usage/click behaviour
  • Browser information
  • Device operating system
  • Device ID
  • User Agent
  • Browser type

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

User’s interactions tracked on websites will not be stored longer than for two years. However, the data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • Singapore
  • United States of America
  • Worldwide

Data Recipients

In the following the recipients of the data collected are listed.

  • Meta Platforms Ireland Ltd., Meta Platforms Inc.

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://www.facebook.com/privacy/explanation

Click here to read the cookie policy of the data processor: https://www.facebook.com/policies/cookies

Storage Information

  • Maximum age of cookie storage: 1 year

Stored Information

  • Name: _fbp; Cookie from Facebook used for website analytics, ad targeting and ad measurement.; Type: cookie; Duration: 3 months; Domain: facebook.com;

Bing Ads

Description of Service

This is an advertising service.

Processing Company

Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, United States of America)

Data Protection Officer of Processing Company

Below you can find the e-mail address of the data protection officer of the processing company: https://aka.ms/privacyresponse.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Advertisement
  • Conversion Tracking

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Cookies

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Bounce rates
  • Browser language
  • Clicked advertisements
  • Conversions
  • Digital signature
  • Duration of visit
  • Engagement metrics
  • Microsoft Click ID
  • Number of visits
  • Page response times
  • Page title
  • Referrer URL
  • Screen color depth
  • Screen resolution
  • UET ID tag
  • URL

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. a DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

Data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.

  • Worldwide

Data Recipients

In the following the recipients of the data collected are listed.

  • Microsoft Corporation

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://privacy.microsoft.com/de-de/PrivacyStatement

Click here to opt out from this processor across all domains: https://account.microsoft.com/privacy/ad-settings/signedout?ru=https:%2F%2Faccount.microsoft.com%2Fprivacy%2Fad-settings

Storage Information

  • Maximum age of cookie storage: 1 year, 25 days

Stored Information

  • Name: MR; Analytics cookie that’s used to pass user action information to the Bing advertising network.; Type: cookie; Duration: 5 months, 27 days;
  • Name: MUID; Used widely by Microsoft as a unique user ID. This bing.com cookie enables tracking by synchronising the ID across many Microsoft domains.; Type: cookie; Duration: 1 year, 25 days;
  • Name: MMUIDB; This cookie registers data about you from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.; Type: cookie; Duration: 1 year, 25 days;

5. Plugins and Tools

Usercentric Consent Management Plattform

Description of Service

This is a consent management service. Usercentrics GmbH is used on the website as a processor for the purpose of consent management.

Processing Company

Usercentrics GmbH (Sendlinger Str. 7, 80331 München, Deutschland)

Data Protection Officer of Processing Company

Below you can find the e-mail address of the data protection officer of the processing company: datenschutz@usercentrics.com.

Data Purposes

This list represents the purposes of the data collection and processing.

  • Compliance with legal obligations
  • Consent storage

Technologies Used

This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.

  • Local Storage
  • Pixel

Technologies Used

This list represents all (personal) data that is collected by or through the use of this service.

  • Opt-in and opt-out data
  • Referrer URL
  • User Agent
  • User settings
  • Consent ID
  • Time of consent
  • Consent type
  • Template Version
  • Banner language
  • IP address

Data Collected

In the following the required legal basis for the processing of data is listed.

  • 6 Abs. 1 S. 1 lit. c DSGVO

Location of Processing

This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.

European Union

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The consent data (given consent and revocation of consent) are stored for one years. The data will then be deleted immediately.

Data Recipients

In the following the recipients of the data collected are listed.

  • Usercentrics GmbH

Click here to read the privacy policy of the data processor:Click here to read the privacy policy of the data processor: https://usercentrics.com/de/datenschutzerklaerung

Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. Hotjars Hilfe-Seite.

Google Web Fonts

Our site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you are using must connect to Google’s servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.
More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereafter referred to as “Google Maps”).

To use the features of Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this website has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 para. 1 lit. f GDPR.

Further information about Google’s handling of user data can be found in the Google Privacy Policy. https://policies.google.com/privacy?hl=de.

Paypal

If you pay using PayPal, credit card via PayPal or direct debit via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter referred to as “PayPal”) within the scope of the payment processing. The data is passed on in accordance with Art. 6 para. 1 lit. b GDPR and only to the extent necessary for the processing of payments.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal and direct debit via PayPal. Your payment data may be passed on to credit agencies for this purpose in accordance with Art. 6 para. 1 lit. f GDPR and on the basis of PayPal’s legitimate interest in determining your solvency. PayPal uses the result of the credit assessment in relation to the statistical probability of non-payment to decide whether the respective payment method will be provided. The credit report may contain probability values (so-called score values). If score values are included in the results of the credit report, they are based on a scientifically recognised statistical procedure. The calculation of score values includes, but is not limited to, address data. For further information on data protection, including information on the credit agencies used, please refer to PayPal’s Privacy Statement. https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

You can object to the processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary to process your payment in accordance with the contract.

Shop

When you purchase items in our online shop, we will store the following personal information:

– Anrede
– Vorname
– Nachname
– Firmenname (optional)
– Land
– Stadt
– Postleitzahl
– Straße und Hausnummer
– Telefonnummer (optional)
– E-Mail-Adresse
– andere Lieferadresse (optional)
– Bestellnotiz (optional)
– deine eingekauften Artikel

In order to deliver your coffee, we have to share your delivery address with our logistics partner. This is carried out in accordance with Art. 6 para. 1 lit. b GDPR. Our current logistics partner is DHL and we use the plugin DLH for WooCoomerce to transmit address details to DHL.